Last updated: 12 July 2026

This Privacy Policy describes how HYGGO PTY LTD (“Aplusliving”, “we”, “us”), the operator of aplusliving.com.au, gathers, utilizes, shares, and safeguards your personal data. We manage personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

We gather information that you provide as well as information that is collected automatically, which includes:

• Contact & order details: your name, email address, phone number, billing and delivery addresses, along with order history.
• Payment information: processed securely by our payment partners; we do not retain your complete card number.
• Account information: if you set up an account, your login credentials and preferences.
• Technical & usage data: IP address, type of device and browser, pages viewed, and cookies (refer to our Cookies Policy).
• Communications: messages you send to us and the correspondence we have with you.

Your information is utilized for:

• Processing, fulfilling, and delivering your orders, in addition to providing customer support;
• Managing your account and handling payments and refunds;
• Communicating order updates, addressing inquiries, and (with your consent) sending marketing materials;
• Enhancing our website, products, and services while preventing fraud;
• Meeting our legal and tax responsibilities.

We only disclose personal information when necessary, to entities such as: payment processors (e.g., Stripe, PayPal), shipping and logistics partners, IT and website service providers, analytics and marketing platforms, and regulatory authorities as required by law. We do not sell your personal data.

We employ cookies and similar technologies to run the site, remember your cart, analyze traffic, and personalize marketing efforts. You can manage these — see our Cookies Policy.

We implement reasonable measures to safeguard your information from misuse, loss, and unauthorized access, including encryption and access restrictions. We retain personal information only for the duration necessary to provide our services and adhere to legal requirements.

Some of our service providers might store or process data outside of Australia. When this occurs, we take reasonable steps to ensure your information is treated in accordance with the APPs.

You have the right to request access to or correction of the personal information we hold about you, and you can unsubscribe from marketing at any time via the unsubscribe link or by reaching out to us. To make a request or raise a privacy concern, please email [email protected]. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Our website is not intended for children under 16, and we do not intentionally collect personal information from them.

This policy may be updated periodically; the most recent version will always be available here. For any inquiries regarding privacy, please contact HYGGO PTY LTD at [email protected].