Aplusliving Shipping and Delivery Information

Shipping and Delivery Across Australia

At Aplusliving, we are committed to delivering your orders efficiently and securely throughout Australia. Shipping fees are calculated based on your delivery postcode, package size, and weight, ensuring a tailored and cost-effective delivery solution.
  • Real-time shipping rates displayed at checkout
  • Service available to all locations within Australia
  • Applicable to all products across our marketplace

Estimated Shipping and Delivery Timeframes

Aplusliving works with trusted logistics partners nationwide to offer timely and reliable delivery services. Dispatch times are prompt, with clear expectations set for your order’s arrival.
Destination Estimated Delivery Time Shipping Fee
Metro Areas 3–10 business days Calculated during checkout
Regional & Remote Areas 3–14 business days Calculated during checkout
Note: Business days exclude weekends and public holidays. Delivery times are counted from the date your order is shipped, not when the order is placed. Some products may require 1–2 additional business days for processing before dispatch.

Order Tracking

To ensure transparency, all orders at Aplusliving include free tracking. Once your shipment has been processed and dispatched, you will receive tracking details to monitor your delivery’s progress.
  • Track via your Aplusliving account dashboard
  • Track using the “Track Order” link in your confirmation email
We keep you informed at each step until your parcel reaches you safely.

Delivery Confirmation

We prioritize the security of your orders. Upon successful delivery, a confirmation email will be sent to you. In most cases, a signature will be required upon delivery to verify receipt and ensure safe handover. Your Aplusliving Buyer Protection coverage begins once the shipping and delivery are confirmed. Should any issues such as damage or incorrect items occur, our customer support team is ready to assist you promptly.

Undeliverable Shipments

Sometimes a package may not be deliverable due to:
  • Incorrect or incomplete shipping address provided at checkout
  • Multiple unsuccessful delivery attempts with no recipient available
  • Refusal to accept the package by the recipient
In these cases, the item may be returned to us. Additional shipping fees and restocking charges may apply. Please carefully verify your shipping details when placing an order.

Shipping and Delivery Restrictions

Certain items may be subject to shipping and delivery restrictions:
Restriction Type Details
Size/Weight Limitations Oversized or heavy items may require special shipping arrangements
Legal/Regulatory Restrictions Some products may be restricted under Australian regulations
Hazardous Materials Items classified as dangerous goods cannot be sent via standard methods
Relevant shipping restrictions, if any, will be clearly indicated on the respective product page before checkout.

Expedited Shipping Options

We understand that sometimes urgent delivery is needed. Aplusliving is working on introducing expedited shipping and delivery services for select products, available at an additional cost. Updates on expedited shipping services will be announced on our website soon — stay tuned!

Contact Us Regarding Shipping and Delivery

For any questions or assistance related to shipping and delivery, our support team is ready to help: At Aplusliving, we are committed to ensuring your shopping and delivery experience is smooth, transparent, and satisfying.